Exchange email
Business email should be consistent across the devices you use. Seven Creative helps with Exchange email requirements, including mailbox setup, Outlook access and the shared address arrangements that support everyday work.
Who this is for
This is for businesses moving beyond a basic mailbox, organising team addresses or resolving uncertainty about shared mailboxes, aliases and distribution groups. These serve different purposes, so choosing the right arrangement matters more than simply creating another address.
Scope and deliverables
User and mailbox requirements; shared mailbox, alias and group assessment; calendar and delegation needs; client configuration; and coordination with domain records. Mailbox limits, available features and licensing requirements depend on the chosen service and must be checked. Existing emails and contacts need a separate migration discussion where they must be moved.
How the work is approached
We review your domain, current email provider and the people who need access. The proposed mailbox structure is agreed before accounts are created or changed. Any move is planned with the relevant DNS work and user communication. Checks focus on the agreed setup; sending test mail is only undertaken when separately authorised.
What this helps you do
A well-organised mailbox structure can make team communication clearer and reduce dependence on a single device. It also helps define who owns shared addresses and how access changes when someone leaves. Synchronisation should not be confused with an independent backup, and retention or recovery needs should be discussed explicitly.
Are an alias and a shared mailbox the same thing?
No. They support different address and access arrangements. We can help decide which is suitable for the way your team works and check the relevant licence conditions. Current storage allowances, application entitlements and service commitments must be confirmed rather than assumed from older website copy.
Related services
Talk through your requirements
Tell us what you want to achieve, what is already in place and any deadline or budget. Call 0114 383 0711 or use the existing contact page and enquiry form. We will discuss the practical next step and confirm the scope before work is agreed. Please do not include passwords or sensitive account information in an enquiry.