Microsoft 365 support and management
When accounts, shared mailboxes and devices change, Microsoft 365 needs clear administration. Seven Creative helps with practical support and management requirements so everyday changes are handled with the right access and approval.
Who this is for
This is for businesses needing help with Outlook, account setup, access questions or the administrative work around people joining and leaving. It can also suit an established environment where responsibility has become unclear and a more orderly management process is needed.
Scope and deliverables
Account and mailbox administration; aliases and groups; relevant client setup; licence changes; access review; and investigation of agreed faults. Joiner and leaver tasks should be documented for your business, including ownership of shared information. Wider device management, specialist security work or third-party application support requires separate scope confirmation.
How the work is approached
We establish the issue or change, who is authorised to request it and the access required. The proposed action is agreed before information or permissions are altered. Changes are recorded and the relevant behaviour checked. Ongoing support arrangements should explain how to ask for help, what is covered and when a separate project is needed.
What this helps you do
Clear administration makes it easier to keep ownership and access aligned with the business. It can also reduce repeated configuration problems and confusion about shared addresses. Support is most effective when responsibilities between your organisation, service providers and software vendors are explicit rather than assumed.
Do you provide unlimited or 24-hour Microsoft support?
No such commitment is made on this page. Availability, response arrangements and included work must be agreed in your proposal. Contact us for current pricing and explain any business-critical requirements. Licence selection, migration and email security are related services, but each has a different scope and should be considered on its own terms.
Related services
Talk through your requirements
Tell us what you want to achieve, what is already in place and any deadline or budget. Call 0114 383 0711 or use the existing contact page and enquiry form. We will discuss the practical next step and confirm the scope before work is agreed. Please do not include passwords or sensitive account information in an enquiry.