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Online Safety & Scams

Guides to recognising scams and phishing, protecting accounts and improving everyday online safety.

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  • Try a new type of password based on your location

    Try a new type of password based on your location

    A password that is secure, you don’t need to write down, and can be regenerated easily if you ever forget it Imagine you need a new password. You sit on your favourite bench in the local park, press generate, and create a unique password based on your exact location. A year later, you realise you…

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  • Amazon Prime phone scam – how to spot it & what to do

    Amazon Prime phone scam – how to spot it & what to do

    Amazon is not a company I have personally used for many, many years due to their purported UK tax evasion (e.g. Amazon’s main UK division pays no corporation tax for second year in a row or Amazon’s biggest UK firms pay NO corporation tax – despite making £193-a-second) And this Amazon Prime phone scam is…

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  • The PayPal refund scam  – how to spot it & what to do

    The PayPal refund scam  – how to spot it & what to do

    Here’s a new-to-me PayPal scam called the ‘refund scam’ that takes advantage of PayPal’s invoice system to send out scam emails directly via PayPal. Here’s a quick run-though of how it works, how to spot the scam, and what to do. Sadly, trying to get in touch with PayPal support via any means is often…

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  • The scammers are in plain site, but Facebook appears to be doing nothing to stop them

    Today I posted a few items for sale on the Facebook Marketplace. A couple of kids bikes and similar things that the kids had grown out of. Instead of other options like eBay I posted them on my local Facebook community selling groups as they’re items that I really can’t be bothered to package up…

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  • Domain owners watch out for this new scam

    A customer of ours received this email and asked us what it was. From: <scam-company> Admin Department [mailto:admin@<scam-company>.co.uk] Sent: 19 December 2012 02:42 To: INFO Subject: Pending Transfer-IN <your-domain-name.co.uk> Dear Mr <your-name>, Please note that your domain <your-domain-name.co.uk> is not yet transferred to <scam-company>. Transferring of a domain name is a simple process. Kindly contact…

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  • Phishing emails – tell-tale signs it’s not from who it says it’s from

    I’ve just received quite an ingenious phishing email… well it’s slightly more intelligently conceived and implemented than the usual type Yesterday I made an order on Amazon and today I get an email, pertaining to be from Amazon, telling me that my order has been cancelled! Firstly, even though I’m sure that me receiving an…

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  • Protecting your online store

    Owning an internet shop or accepting money for goods or services is common practice these days for many website owners; however, as we’re all aware, criminals are forever finding new ways to defraud business owners. An example of a common scam is where a fraudster, posing as a customer, asks to have an item shipped…

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