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  • Shopify DMARC authentication for email

    Shopify DMARC authentication for email

    If Shopify asks you to authenticate your sender email, use the records shown in your own store. Do not copy another business’s values or assume a DMARC record alone completes the setup. Find the store’s current instructions In Shopify, open Settings → Notifications and look for sender email and email domain authentication. Shopify currently offers…

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  • Unable to send email to Hotmail or Outlook addresses – how to remove yourself from the Hotmail block-list

    Unable to send email to Hotmail or Outlook addresses – how to remove yourself from the Hotmail block-list

    If mail to an Outlook.com or Hotmail address is rejected, keep the full non-delivery report. The exact error, sending IP and sending service matter; “Microsoft blocked us” is not enough to choose a remedy. Identify the actual rejection Record the SMTP code, affected recipients and when it started. Keep private message content out of public…

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  • The ‘Undeliverable Email’ Notifications Problem

    A sudden run of “message undeliverable” emails can be confusing, especially when you did not send the messages. One possible cause is sender-address spoofing, but it is worth checking rather than assuming there is nothing you can do. How spoofed bounces happen Imagine a spammer uses someone else’s address on outgoing messages. Some receiving systems…

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  • Most common causes for emails not going through

    Are the occasionals emails not going through to the recipient? Here is a list the most common causes: Are your emails simply ending up int he the recipients spam folder? Sounds obvious but this is the final main cause of emails not going through that make up the ‘big 3’. Check there first – it’s…

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