Microsoft 365

  • Microsoft Exchange – how to update your SPF, DKIM and DMARC records

    Microsoft Exchange – how to update your SPF, DKIM and DMARC records

    Microsoft 365 email authentication needs to match your actual domain and sending services. A copied example can be wrong even when it looks similar to your tenant’s records. Map who sends mail List Microsoft 365, website forms, marketing platforms and any other legitimate senders. Check the current DNS and ownership of the change. Do not…

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  • Microsoft Exchange – how to change password reset policy

    Microsoft Exchange – how to change password reset policy

    Password policy for Microsoft 365 is part of the organisation’s identity setup, not simply an Exchange mailbox preference. The right control depends on whether accounts are cloud-managed, synchronised or otherwise managed. Check who manages the identity Confirm the authorised administrator and the source of the account. A setting changed in the wrong system may not…

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  • Microsoft Exchange hacked? What now?

    Microsoft Exchange hacked? What now?

    If someone may have accessed your business email, treat it as an incident rather than just an annoying password problem. Contact your organisation’s administrator through a trusted route and record what you have noticed. Contain the access An authorised administrator should follow Microsoft’s compromised-account process, which includes securing the account and reviewing active access. A…

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